We've recently engaged the services of Bob Johnson, PhD, a noted web communications expert to help us with our web communications. Bob completed a review of a random sample of UCCE websites and presented his results.

You can download Bob's Executive Report as well as his Power Point presentation to the group.

Also available, is an Adobe Connect recording of his Web site review. The audio is a little spotty, but the content is worthwhile. To help you navigate through the topics, you can download this quick " program guide" to the presentation.

We're developing a list of Best Practices - you can subscribe to the Tip of the Week Blog for easy steps you can take to make your web site more usable and customer-centered. A tip a week - how easy is that?