Information Technology Group
Who we are:
The ANR I.T.G. (Information Technology Group) is currently made up of a team of four individuals with a broad technological knowledge base and a strong commitment to offer warm and professional service and support to the division of ANR.
What we offer ANR:
The ANR I.T.G provides technology solutions to the Division that enables communication between offices, clientele and to the rest of the world. These services include email, high-speed internet access, video conferencing, secure remote connectivity, and training. Also, we provide help desk technical support for these services to enable the Division to use these resources effectively.
Ongoing projects:
The I.T.G. is actively involved in a number of projects to better increase the capability and efficiency of Division academics and staff. These projects include:
- Joining Division offices to UC Davis’s Active Directory (uConnect) for increased security and services.
- Migrating email systems to UC Davis’s Microsoft Exchange for shared calendars, increased email capacity and better web access to email.
- Creating an online storage system for use in archiving the intellectual property of Division academics.
- Virtualizing servers to cut energy costs and lower our carbon footprint.
- Continual upgrades to office network equipment such as routers and switches as well as increasing network speed to offices.
Remote Desktop
Email Questions
- How do I get a UC Davis email account?
- Migrating from Eudora to Outlook
- How do I set up an "Out of Office" or "Vacation" email auto response?
- How do I set up my UCD email on a Blackberry?
- Phishing Scam
- Can I still use Eudora?
- How do I set up Authenticated SMTP?
- Can you set up a kerberos password for me?
- How do I redirect my UCD email?
- How do I expand the headers in Microsoft Outlook?
- I've legally changed my name. Can I have my UC Davis email address changed to reflect this?
- Is it possible to create a general Master Gardener email account?
- How to I set up my email client?
- Email account termination
- Message is stuck in Outlook outbox.
Computer Hardware and Software
- Software - Where and How to Get It
- Energy Saving Tips
- UC Davis computer hardware recommendations
- Is your computer hardware obsolete?
- UC Davis information and guidelines for using Skype
- I'm having problems connecting my laptop to use wireless.
- Buying a new computer or computer equipment
- Free software recommendations
- How do I open or create .ZIP files ?
Computer Security
Information Technology Support
UC Davis information and guidelines for using Skype
ANR Electronic Communications and Information Security Policy
ANR Computer Security Training
ANR Advanced IT Security Training (Nov 19, 2009 recording)
Contact
- Help desk support:
Damon DiPietro
(530) 754-3920
dadipietro@ucdavis.edu
- Network Administrator
James Bai
(530) 754-3915
jbai@ucdavis.edu
- Server Administrator
Paul Wilson
(530)754-3942
plwilson@ucdavis.edu
- Manager
Blaine Sullivan
(530) 754-3938
basullivan@ucdavis.edu